Last Updated: 5/9/2023
https://hydratelikeapro.com, we strive to ensure your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help with our Return and Refund Policy.
Returns
1. 30-Day Return Policy:
We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition in which you received it.
2. Return Process
Like many websites, we automatically collect certain information when you visit our website. This may include your IP address, browser type, referring website, pages viewed, and the dates and times of your visits.
3. Shipping Costs:
Return shipping costs are the responsibility of the customer, except in cases where the return is due to a defect or an error on our part.
Refunds
1. Refund Process:
Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method.
2. Refund Timing:
The time it takes for your refund to be processed and credited to your account may vary depending on your payment provider. Please allow for up to [X] business days for the refund to be completed.
Exchanges
If you receive a damaged or defective product, we will gladly exchange it for the same item. Please contact our customer support team within 7 days of receiving the product to request an exchange.
Non-Returnable Items
Certain items are not eligible for return or refund, including:
- Personalized or customized products.
- Gift cards.
- Items marked as “Final Sale.”
Contact Us
If you have any questions or need further assistance regarding returns and refunds, please contact our customer support team at [LikeaproHQ@gmail.com].
